Refund Policy

Last updated: 5/27/26

Overview

We want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help. This Refund Policy explains when refunds are available and how to request one. A request for a refund must be made within 5 days of purchase.

Eligibility for Refunds

You may request a refund if your purchase meets one of the following conditions:

  • Digital products (courses, downloads, patterns, etc.):

    • Refunds are available only if the product has not been downloaded or accessed

    • If the product is defective or inaccessible, we will work with you to resolve the issue

Non‑Refundable Items

The following items cannot be refunded:

  • Gift cards

  • Downloaded digital products

  • Custom or personalized items

  • Clearance or final‑sale items

How to Request a Refund

To start a refund request, contact us at pattitowersquilts@gmail.com with:

  • Your name

  • Order number

  • Reason for the refund

  • Photos (if applicable)

We will review your request within 2–3 business days and provide next steps.

Refund Processing

Approved refunds will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Exchanges

We offer exchanges for defective or incorrect items. Contact us at pattitowersquilts@gmail.com  to arrange an exchange.

Contact Us

If you have questions about this Refund Policy, reach out anytime at: pattitowersquilts@gmail.com .